No Gap in Communication with Employees
INCX values labor-management relationships and emphasizes labor-management harmony. To maintain two-way communication and exchanges, it promotes employee communication with various measures, ensuring that communication is seamless:
A. Quarterly labor-management meetings and welfare meetings are held, where high-level management representatives and labor representatives elected by grassroots colleagues communicate directly face-to-face in an open attitude to convey opinions.
B. A range of communication channels has been established to announce important information and issues through bulletin boards, INCX newsletters, etc. It provides employees with a variety of communication platforms such as employee care hotlines, employee care mailboxes, factory director’s mailboxes, and general manager’s mailboxes, which are available 24/7. Employees can voice their problems in anonymous or named ways. Since 2021, INCX has also collaborated with external professional EAP teams to promote employee assistance programs (EAPs) and provide employees with 24-hour counseling services and professional discussions, ensuring that employee problems are effectively solved in a timely manner. This has established harmonious labor-management relationships.
Employee Assistance Programs ( EAPs）
To address employees’ psychological, health, or family issues, the company collaborates with external professional EAP teams to promote employee assistance programs (EAPs), and integrates related information channels in the Wing HR APP platform. This provides domestic and foreign employees with a 24-hour counseling service, offering immediate psychological counseling, legal counseling, and other services. The goal is to reduce employees’ life and work problems, provide solutions, and enable employees to engage in work with a healthy body and mind.
Promoting prevention of workplace misconduct.
In 2022, we launched a plan for preventing workplace misconduct. The results of the execution of the plan were reported to the Occupational Safety and Health Committee, and the overall effectiveness of the plan was evaluated by the Occupational Safety and Health and Human Resources departments. The company identified and investigated potential risks of misconduct and completed the control and improvement of potential risk factors. We also provided friendly workplace education training with a 100% completion rate. We continue to be committed to creating a safe work environment with zero tolerance for misconduct.