Stakeholder Communication

Innocare Optoelectronics Corp. listening to the expectations and feedback of stakeholders is based on four mechanisms: communication, consultation, participation, and cooperation. We communicate and negotiate with six major stakeholders: employees, customers, shareholders/investors, suppliers/contractors, government, and society (community, media, NGOs/non-profits). We also disclose information about our progress and changes in sustainable management, as well as our future goals, to the public through information disclosure. The stakeholder communication situation in 2022 was reported to the Board of Directors on February 9, 2023.

Stakeholder communication situation.

Stakeholder identity.Priority issues.Communication channels, response methods, and communication frequency.Communication Achievements with Stakeholders in 2022
Employees.

1.Talent recruitment and retention
2.Prompt care and feedback for appeals
3.On-the-job training
4.Occupational health and workplace safety

 
 

Communication channels:
1.Quarterly labor-management meetings
2.Quarterly employee welfare meetings
3.Employee suggestion box/Irregularly.

Contact Person
Miss Yang [email protected]
06-7007238#22653

Throughout the year, we have accomplished:

  • 4 labor-management meetings;
  • 5 employee welfare meetings;
  • 4 cases of employee welfare issues being addressed and resolved.
Shareholders/
Investors		1.Financial performance
2.Recruitment and retention of personnel

Communication channels:
1. Annual Shareholder Meeting
2.Corporate briefing/Every half year.
3.Company annual report
4.Investor mailbox./Irregularly.
5.MOSE(Market Observation Post System) Announce important news./Irregularly.

Contact Person
Corporate Relationship Mr. Huang
[email protected]
06-7007238#22552

  • Maintain an open IR mailbox and spokesperson channel to enable investors to understand the company’s operations and management effectiveness.
  • Invited to attend a domestic corporate briefing.
Customer1.Continuously provide high quality and high-tech products.
2.Customer relationship management.
3.Product design, manufacturing, and storage procedures meet medical regulatory requirements.		Communication channels:
1.Daily/Weekly/Monthly meetings.
2.Quarterly/Annual/Performance review.
3.annual satisfaction survey
Contact Person
Ms. Chen [email protected]
06-7007238#22497
  • More than 100 daily operational communication meetings；
  • an annual customer satisfaction survey.
Supplier.1.Occupational health and safety.
2.Stable operation.

Communication channels:
1.Daily / Weekly / Monthly meetings.
2.Quarterly/Annual/Performance review.
3.Periodic supplier audit.
4.Anti-corruption whistleblower hotline/Irregularly.

Contact Person
Anti-corruption whistleblower hotline
[email protected]
Ms. Tseng
[email protected]
06-7007238#22610

  • Six supplier evaluation meetings.
  • Five high-level communication meetings with suppliers.
Society.
(Community, media, non-profit organizations)		1.Pollution prevention and control.
2.Talent recruitment and retention.

Communication channels:
1.Irregular philanthropic initiatives project

Contact Person
Miss Hsu [email protected]
06-7007238#22612

One beach clean-up event and media news coverage