Stakeholder Communication
Innocare Optoelectronics Corp. listening to the expectations and feedback of stakeholders is based on four mechanisms: communication, consultation, participation, and cooperation. We communicate and negotiate with six major stakeholders: employees, customers, shareholders/investors, suppliers/contractors, government, and society (community, media, NGOs/non-profits). We also disclose information about our progress and changes in sustainable management, as well as our future goals, to the public through information disclosure. The stakeholder communication situation in 2023 was reported to the Board of Directors on February 20, 2023.
Stakeholder communication situation.
Stakeholder identity. | Priority issues. | Communication channels, response methods, and communication frequency. | Communication Achievements with Stakeholders in 2022 |
Employees. |
1. Recruitment and staffing |
Communication channel: 1. Labor-management meeting: quarterly 2. Employee welfare meeting: quarterly 3. Employee suggestion box: irregularly Contact person: Ms. Hsu [email protected], 06-7007238#22612 |
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Shareholders/ Investors |
1. Financial Performance 2. Recruitment and retention |
Communication channel: 1. AGM: yearly 2. Institutional investor conference: half-yearly 3. Annual report: yearly 4. Investors mailbox: irregularly 5. Releasing material information on MOPS: irregularly Contact person: Investor Relations: Mr. Huang, [email protected], 06-7007238#22552 |
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Customers | 1.Continuously provide highquality and high-tech products 2. Customer Relationship Management 3. Product design, manufacturing and storage procedures meet medical regulatory requirements |
Communication channel: 1. Daily meeting: daily, weekly, monthly 2. Evaluation: quarterly, yearly 3. Satisfaction survey: yearly Contact person: Ms. Chen [email protected], 06-7007238#22497 |
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Suppliers | 1.Occupational health and work safety 2. Stable operation |
Communication channel: 1. Daily meeting: daily, weekly, monthly 2. Evaluation: yearly 3. Supplier audit: irregularly 4. Anti-corruption mailbox: irregularly Contact person: Anti-corruption mailbox: [email protected] Ms. Tseng, [email protected], 06-7007238#22610 |
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Society (communities, media, nongovernmental organizations) |
1. Pollution control 2. Recruitment and staffing |
Communication channel: Public benefit activity projects: irregularly Contact person: Ms. Hsu, [email protected], 06-7007238#22612 |
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